Once we receive your item, we will inspect it and notify you that we have received your returned item. Promotion items are not returnable. Returned items needs to be mailed back with original package. It usually takes 5-7 business days for processing. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). The refund will take up to 7-10 business days for processing.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipments to the contiguous US 48 states
Order $ 150 (Before Tax) and over is qualified for free shipping. Order under $150 will charge
$15 ~$25 shipping fee which depends on your location and the weight of the package.
For Hawaii & Alaska, the shipping fee is $18~$28 which depends on the weight of the package.
Orders only ships on business days, which are Mon-Fri (Except Holidays)
All expedited order require a street address
Orders cannot be shipped to PO box
Not all the shipping methods are available for all shipping addresses or certain items
Shipping available to the 50 united states. Currently, we do not ship to US territory
We do not ship internationally currently
Promotion items are not eligible for returned and refunded
Also please review our terms and condition for more detail of return policy for our company.